Shipping Information

🚚 Shipping Information

At Alamanahmart.com, we aim to deliver your products quickly, safely, and at the best possible cost. Please review our shipping policies and timelines below:

📍 Shipping Coverage

  • We deliver all across Bangladesh, including Dhaka, Chattogram, Sylhet, Khulna, Rajshahi, Barishal, Rangpur, and Mymensingh divisions.
  • For remote or rural areas, delivery times may take slightly longer depending on courier service availability.

⏱ Delivery Time

  • Inside Dhaka City: 2 – 3 working days
  • Outside Dhaka City: 3 – 5 working days
  • Remote Areas: 5 – 7 working days

(Delivery times may vary during public holidays, strikes, natural calamities, or unforeseen circumstances.)

💰 Shipping Charges

  • Inside Dhaka City: ৳60 – ৳80 (based on product size/weight)
  • Outside Dhaka City: ৳100 – ৳150 (based on product size/weight)
  • Free Shipping: Available on selected products or orders above ৳3,000.

📦 Order Processing

  • Orders are processed within 24 hours after confirmation.
  • Cash on Delivery (COD) and Online Payment (Bkash, Nagad, Rocket, Bank Transfer) are accepted.
  • Once your order is shipped, you will receive an SMS/email with tracking details.

🛡 Delivery Partners

We work with trusted and reliable courier partners across Bangladesh, including:

  • Pathao Courier
  • RedX
  • Sundarban Courier
  • SA Paribahan (for heavy products)

❗ Important Notes

  • Customers must provide a valid phone number and complete delivery address to ensure successful delivery.
  • If delivery is attempted but fails due to wrong address or unavailability of the customer, re-delivery charges may apply.
  • Please check your package at the time of delivery. If you notice any issue (wrong/damaged item), kindly inform the delivery person immediately and contact our support team.

📞 Need Help?

For shipping-related queries, please contact us:

  • Email: support@alamanahmart.com
  • Phone: +880-1884 209392
  • Office Address: 356/1 Modhubagh, Moghbazar, Noyatola, Shantinagar TSO-1217, Hatirjheel, Dhaka, Bangladesh

At Alamanahmart.com – Your Trusted Hub for Shopping with Stories, we are committed to making your shopping experience smooth, reliable, and stress-free.